Shipping & Delivery
D.Y Fleet Installations supplies vehicle electrical, lighting, security, tracking, power and related products. Available delivery services and the final delivery charge are shown at checkout before you place your order.
Delivery charges
Delivery charges vary according to the products in your order, their size and weight, the dispatch location and the delivery service available. Some products are supplied directly from specialist manufacturers or distributors and can therefore use different delivery rates or lead times from standard parcel orders.
The delivery options and total charge shown at checkout are the rates that apply to your order. Where free delivery is available for a qualifying order, it will be shown as an available option at checkout.
Unusually large, heavy, hazardous, remote-area or multi-consignment orders may require a specialist service or a different charge. If the website cannot calculate a suitable service automatically, we will contact you before accepting or dispatching the order.
Delivery area and timing
Delivery options depend on the destination, product size and weight, stock source and carrier availability. Estimated delivery information shown on a product page, basket or checkout is an estimate unless we expressly agree a guaranteed date with you.
For consumer distance sales, goods will be delivered without undue delay and normally within 30 days of the contract being made unless a different delivery period has been agreed with you.
Pre-order and special-order products
Products marked as pre-order, back-order, special order or made to order may have a longer lead time. Any known lead-time information will be shown or communicated before fulfilment. If a material delay occurs, we will contact you where reasonably possible.
Checking your delivery
Please check the parcel and goods after delivery. If items are missing, incorrect or visibly damaged, contact info@dyfleetinstallations.co.uk as soon as reasonably possible with your order number and photographs where useful. This helps us investigate with the carrier and does not affect your statutory rights.
Installation bookings
Where an order also includes installation, the product delivery and installation arrangements may be coordinated separately. A fitting date is not guaranteed until it has been agreed with D.Y Fleet Installations.
Questions about delivery can be sent to info@dyfleetinstallations.co.uk.